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contact@getressq.comFrequently asked questions
Delete your account & data
Request account & data deletion
You have the right to request deletion of your Ressq account and the personal data we hold about you. To submit a request, follow the steps below.
How to request deletion
- Email contact@getressq.com with the subject line Account Deletion Request.
- Include the email address registered to your Ressq account.
- If you have an active subscription, cancel it first — via the Google Play app, Settings › Apple ID › Subscriptions, or your Profile page on the web — to avoid further charges.
- We will confirm deletion within 30 days.
What gets deleted
- Your account profile (name, email address)
- Saved bet history and bet review conversations
- App preferences and settings
- Usage and analytics data linked to your account
What we retain & why
- Billing records — retained for up to 7 years as required by UK financial regulations.
- Anonymised, aggregated analytics — retained indefinitely; these contain no personally identifiable information.
Get in touch
Contact support
Response time
We aim to respond within 24 hours
Privacy
Read our Privacy PolicyRessq is a betting tools platform. Please gamble responsibly. Visit begambleaware.org