Terms & Conditions
Effective Date: 14/04/2025
1. Introduction
Welcome to Ressq. These Terms and Conditions (“Terms”) govern your access to and use of our services, including but not limited to our website, mobile applications, and any associated services (collectively, the “Service”). By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree to these Terms, please refrain from using our Service.
2. Acceptance of Terms
By using Ressq, you affirm that you have read, understood, and accepted these Terms. Your continued use of the Service constitutes your agreement to all amendments or modifications to these Terms, which we may publish from time to time.
3. Modifications to Terms
Ressq reserves the right to modify, amend, or update these Terms at any time. We will notify you of material changes by updating the “Effective Date” at the top of the document or through other means, such as email notifications or announcements on our website. Your continued use of the Service after such changes have been posted constitutes your acceptance of the revised Terms.
4. Description of the Service and Integrations
Ressq provides [a brief description of your service functionality] utilising various third-party and internal integrations including:
Cookies: We use cookies to enhance user experience, store user preferences, and track usage patterns on our Service. By using our Service, you consent to our use of cookies in accordance with our Cookie Policy.
Firebase: Our Service uses Firebase for backend functionalities such as user authentication, real-time data updates, and cloud storage. Data processed through Firebase is subject to Google’s Privacy Policy and security standards.
Local Database Storage: In addition to using third-party services, certain data necessary for the operation of Ressq is stored in our local database. We implement industry-standard security measures to protect this data.
Gemini API: We integrate with the Gemini API for [describe function, e.g., “enhanced data processing” or “feature support”]. Use of the Gemini API is subject to the API provider’s terms and guidelines.
Stripe Payment Processing: Payment transactions are processed using Stripe. By entering into a paid agreement, you agree to Stripe’s payment processing terms, and any charges will be subject to their processing policies.
Hotjar: For analytics and user behaviour insights, we use Hotjar. This integration helps us improve our Service by tracking user interactions. Data collected via Hotjar is handled in accordance with Hotjar’s privacy and data protection policies.
5. User Accounts and Registration
To access certain features of Ressq, you may be required to register and create an account. You agree to:
Provide accurate and current information during registration.Maintain the security and confidentiality of your account credentials. Notify us immediately of any unauthorised use or suspected breach of your account.
Ressq is not responsible for any loss incurred due to your failure to safeguard your account information.
6. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalise your experience on our Service. Cookies help us:Remember your preferences and login information. Analyse usage patterns to improve the Service.Provide targeted advertising where permitted.
You can manage and control cookie settings through your browser settings, but please note that disabling cookies may affect certain functionalities of the Service.
7. Payment and Billing
For paid features and services, transactions are processed securely by Stripe. By providing payment details: You warrant that you have the legal right to use the payment method provided. You authorize Ressq and Stripe to charge the applicable fees for your selected services. Refunds, cancellations, or disputes will be handled according to our Refund Policy and Stripe’s terms.
Any billing disputes must be communicated in writing to our support team within 48 hours of the charge.
8. Data Collection, Storage, and Security
We collect and store personal and usage data to operate and improve the Service. Data is stored across multiple platforms as follows:
Firebase: Data processed through Firebase is managed with stringent security practices and complies with applicable data privacy laws.
Local Database: We store essential data locally, secured with current industry-standard encryption and protection measures.
By using our Service, you consent to the processing of your data by these systems in accordance with our Privacy Policy.
9. Third-Party Services and External Links
Our Service includes integrations with third-party services (such as Gemini API, Firebase, Stripe, and Hotjar). While we strive to work only with reputable providers, these third-party services are governed by their own terms and conditions and privacy policies. Ressq is not liable for the actions or policies of these third parties, and their use is subject to the respective terms provided by each service.
10. Intellectual Property Rights
All content, trademarks, logos, and intellectual property displayed on or within the Service are the sole property of Ressq or its licensors. You are granted a limited, non-exclusive, non-transferable right to access and use the Service for personal or internal business purposes. Any unauthorised use, reproduction, or distribution of any content is strictly prohibited.
11. User Conduct and Obligations
Users agree not to:Engage in any conduct that may harm or disrupt the Service or its users.Use the Service for any fraudulent, unlawful, or unauthorized purposes.Attempt to bypass or violate any technical or security measures implemented on the Service.
Failure to adhere to these obligations may result in the termination of your account and access to the Service.
12. Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. While we take steps to ensure the quality and security of the Service, Ressq makes no guarantee that it will be error-free or uninterrupted.
13. Limitation of Liability
In no event shall Ressq be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service. Our total liability, whether in contract, warranty, or tort, shall not exceed the amount paid (if any) by you to access the Service.
14. Indemnification
You agree to indemnify, defend, and hold harmless Ressq, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your infringement of any rights of another.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any dispute arising under or relating to these Terms or the Service shall be resolved exclusively in the courts located in [Insert Jurisdiction], and you hereby consent to the personal jurisdiction of such courts.
16. Termination
Ressq reserves the right to suspend or terminate your access to the Service at its sole discretion, without notice, for conduct that violates these Terms or for any other reason deemed detrimental to the Service or its users. Upon termination, all rights granted to you under these Terms shall cease immediately.
17. Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be reformed only to the extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
18. Contact Information
For questions regarding these Terms or any issues related to the Service, please contact us at:
Email: contact@getressq.com